Apple Just Works

I know this will sound like a Mac fanboy post, but sometimes the truth makes us sound like a fanboy, when we aren't

I just switched to Mac this year. Now I'm the type of person who built his own computer for years and just plain got tired of Windows not working. I will admit that XP was a quantum leap forward, but still I couldn't get my computer to stay on without crashing for a very long period of time. Now some would say that it was the parts and that was the issue. Well through 4 company laptops only one of which Standby worked the way it should have of, well I don't think it was me. Windows just wore on me.

Now onto my Mac. I went with the Mac Pro. I did it for photo processing mainly, I went a different route than most. I was VERY hesitant. Gratefully my wife volunteered as a guinea pig to see how I would like it. We purchased a Macbook for her to use. Problem with that is I never saw it, she enjoyed it too much! Since I do photo processing mostly on my computer these days, not much into games and the aforementioned company laptop carries the business load. I researched how to make the "crossgrade" what Mac I would want to purchase and how I could/would change. Crossgrading was easy. I think there was one minor program that I used that wasn't a Mac native. Most had serial numbers included or the serial number was the same. Now crossgrading with Adobe is ridiculous. If you give up your right lung to them, well they ask for the left. I still have effectivly found a way to crossgrade my Photoshop license.

I still wasn't set though. Since I didn't want to plunk down $2500 without some assurance that I would really like this machine. I went towards a Hackintosh. Now I know that's not legal, but it was a perfect transition on my part. I got used to the interface, started looking at transitioning my programs and became comfortable with where to find applications. That made it a whole lot simpler. Now in my case the Hackintosh crashed more than it was up, but I knew if I purchased a Mac that issue wouldn't be a problem. So I didn't hold that against the OS. So I with a little trepidation plunked down the money for my Mac Pro and brought it home. Well the Mac just works.

A few months later I purchased old Powerbooks for my two children and now just recently because I travel alot for work I went out to Ebay and got myself a deal on a Macbook Pro. We are now totally a Mac household. Well except for that company laptop.

Well when the Macbook Pro arrived I found that the battery didn't work. The computer just had an X where the battery was, I thought Oh no, I'm going to have to deal with returning this. That was a little scary with many of the stories you read about on Ebay. I haven't had an issue yet, but I was nervous. I did some research and it looked as if it just needed a battery replacement. I wasn't looking forward to purchasing a battery though when I had just spent money on the laptop itself.

My wife works near an Apple Store and she brought the battery into the store. She carefully outlined the problem to the genius bar. I found out that you should call them in advance to set up an appointment and things would go more smoothly. Well they looked at the old battery, put it in their machine. They found that it didn't work. The same issue that I was having was on the sales persons machine. The person there kindly looked at her and said, "next time make an appointment" and slid her a brand new battery!

Wow! I guess what they say about customer service from Apple is true. I'm now happily typing away on my new Macbook Pro...With a battery. Thanks Apple.